Returns
Returns
We want you to love your Foldie products. If something isn’t quite right, we’re here to help.
You can request a return within 60 days of delivery.
To start a return, simply contact our support team:
Our team will guide you through the process step-by-step to make it as easy as possible.
How Returns Work
- Email our support team with your order number and the item you’d like to return or exchange.
- Our team will provide the return instructions.
- Once the item is received and inspected, we’ll process your refund.
Items must be unused and in their original condition.
Return Shipping
The customer is responsible for the return shipping cost.
Exchanges
We currently do not offer exchanges.